Same Day Shipping | UK & International | 30 Days to Return


Our shipping rates are calculated in the basket according to the delivery address and product weight.

Order before 1pm for same day despatch (Mon - Fri) for products in stock. Lead time to shipment for all non-stock products is indicated on each product page.

UK Delivery

Standard Delivery UK Mainland - please allow up to 5 working days

Next Day Delivery - tracked delivery by courier Monday - Friday

Some microscopes are quite heavy so the shipping rate will be higher.

Orders for delivery to Northern Ireland, Scottish Highlands & Islands, Isle of Wight, Isle of Man and Channel Islands maybe subject to a surcharge and take longer to deliver.

International Delivery

We ship worldwide using DHL.

Delivery costs will be estimated in your basket, except under certain conditions. You must enter your country and post code, or be logged into your account, to see your options for delivery and the cost for each method. In the event that you do not see any delivery options during checkout please use the Request for Quote  option for a personal quotation.

UK Vat is automatically deducted from our prices for export orders.

All orders for delivery outside UK are supplied on CPT (Incoterms) basis, which excludes insurance and any local taxes. This means that you will have to pay your local sales tax (vat) and any applicable duties to the carrier before receiving your delivery. Failing to do so may result in your package being returned to us.

You can find the tariff code and country of origin in the "More Information Tab" on every product page on our website. This information will enable you to estimate any local import taxes/duties which might be requested by your customs.

FAQ

Can I Request a Quote?

Yes. To request a quotation is easy, just use the Add to Quote button which can be found on all product pages next to the Add to Basket button, create an account and send your request. We aim to respond to all quote requests within 24 hours. For help visit our Request a Quote (RFQ) page.

Do I need to register?

You do not need to register or open an account with us to place an order, but you will be given the option of registering during checkout. Registering on pepleroptics.com does offer benefits of being able to track your orders, view order history and retain your details for future orders. Your privacy is not effected as we never disclose or sell our customers' account or personal details to third parties.

Which courier do we use?

We use DPD, DHL & UPS for delivery with the exception of small orders where we use Royal Mail within the UK. A tracking number will be provided for all courier deliveries.

I need a VAT invoice.

All orders will receive a VAT Invoice by email after shipment.

What is your returns policy?

You have 30 days to return an item. All returns for credit must be unused and in a condition fit for immediate re-sale. Full details of our returns policy can be found here

For more details please see our full Terms and Conditions.