Free UK Delivery when you spend over £100 | 30 Days to Return | Same Day Shipping 

UK DELIVERY

Order before 1pm for same day despatch (Mon - Fri) for products in stock.

  • Standard Delivery: within 4 working days. Exceptions as below
    - Orders over £100 - Free
    - Orders below £100 - £3.90
  • Next Day Delivery: Tracked delivery by courier (deliveries are made Mon - Fri) - £6.00

Orders for heavy or bulky items maybe subject to a surcharge and take longer to deliver.

Orders for delivery to Northern Ireland, Scottish Highlands & Islands, Isle of Wight, Isle of Man and Channel Islands maybe subject to a surcharge and take longer to deliver.

EU & WORLDWIDE DELIVERY

Order before 1pm for same day despatch (Mon - Fri) for products in stock.

  • DHL Express Courier Delivery - cost varies with address and product weight

To see the delivery cost you must first Add to Basket a product that you are interested to purchase and then enter your delivery address in the basket or checkout pages. If you do not see any delivery options during checkout please use the Request a Quote option.

All orders for delivery outside UK are supplied on CPT (Incoterms) basis, which excludes insurance and any local taxes. This means that you will have to pay your local tax and any applicable duties to the carrier before receiving your delivery. Failing to do so may result in your package being returned to us.

You can find the tariff code and country of origin in the "More Information Tab" on every product page on our website. This information will enable you to estimate any local import taxes/duties which might be requested by your customs.

How much will delivery cost?

Delivery costs will be estimated in your basket, except under certain conditions. You must enter your country and post code, or be logged into your account, to see your options for delivery and the cost for each method. In the event that you do not see any delivery options during checkout please use the Request for Quote option for a personal quotation.

Request A Quote?

To request a quotation, just use the Add to Quote button which can be found on all product pages next to the Add to Basket button, create an account and send your request. We aim to respond to all quote requests within 24 hours. For help visit our Request a Quote (RFQ) page.

Do I need to register?

You do not need to register or open an account with us to place an order, but you will be given the option of registering during checkout. Registering on pepleroptics.com does offer benefits of being able to track your orders, view order history and retain your details for future orders. Your privacy is not effected as we never disclose or sell our customers' account or personal details to third parties.

Which courier do we use?

We use DPD, DHL & UPS for delivery with the exception of small orders where we use Royal Mail within the UK. A tracking number will be provided for all courier deliveries.

Does someone have to be in?

All deliveries, except UK Royal Mail, require a signature. If you need to leave special instructions for delivery please use the Comments box during checkout.

Will you send a VAT Invoice?

All orders will receive a VAT Invoice by email after shipment.

What about Returns?

You have 30 days to return an item for any reason. Just follow the instructions here

For more details please see our full Terms and Conditions .